Refund policy
Returns & Refunds
All UpGear Apparel products are made to order. Because of this, we do not accept returns or exchanges for incorrect sizing, buyer’s remorse, or change-of-mind purchases.
If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at info@upgearapparelco.com and we will work with you to provide a replacement or refund.
Please include:
- Your order number
- A description of the issue
- Photos of the damaged or incorrect item